I don’t think of work as work and play as play. It’s all living.”
– Sir Richard Branson
Uniq Luxe is looking for enthusiastic individuals ready to provide that amazing support to our core team!
Are you a passionate and self-motivated individual?
Are you looking tackle real challenges in an exciting industry?
Do you want to be a part of a growing team making a difference?
This is your opportunity!
Job Responsibilities
As part of our Sales & Design team, your two major roles are to attain sales and design memorable travel for your clients to experience. A typical day’s work may involve:
Consultation
Evaluate clients’ travel preferences, interests, and budgets to ensure our services match their needs.
Itinerary Planning
Design personalised travel plans using in-depth destination knowledge and creative research skills.
Coordination
Manage all required communication and coordination for travel logistics with the Operations Team.
Pre-travel Preparation
Guarantee clients are ready with all necessary travel documents, visas, insurance, and packing lists.
Budget Management
Develop cost-effective travel experiences within clients’ financial plans.
Above & Beyond Service
Deliver exceptional support throughout the travel lifecycle, including planning, during the trip, and post-trip, to exceed client expectations.
Problem Solving
Tackle any issues that arise in the planning phase or during the trip swiftly and efficiently.
Communication
Keep all stakeholders informed and engaged, using clear communication as a pivotal tool in service excellence and team collaboration.
Time Management
Efficiently juggle client demands and personal well-being, recognising the need for balance in a demanding service industry.
Cultural Awareness
Show respect for and understanding of the cultural norms of destinations visited, enhancing client satisfaction and engagement.
Destination Expertise & Sales
Possess and continually update comprehensive knowledge of destinations, travel trends, and safety information, using this expertise to drive sales by matching clients with ideal travel experiences.
Networking & Sales
Strengthen and sustain relationships with clients, partners, and suppliers to boost service quality and seize sales opportunities, strategically growing our client base with targeted networking and sales efforts.
Sales Responsibilities
Actively identify and pursue sales leads, convert inquiries into bookings, and maintain a proactive approach to selling and upselling services, ensuring a steady growth in client numbers and company revenue.
Must Have
- You are goal driven and love challenges
- You are organised and meticulous
- You genuinely care about your clients and creating the perfect experience for them
- You are committed in delivering ‘above and beyond’ attitude
- You take ownership in your own work and are not afraid to learn from past mistakes
- You think independently on your feet, a fast learner and a quick doer
- You are self-motivated and a team player
- You have a learning mentality
- You embrace changes and new technology
- You are zen under pressure
- You are willing to do what’s necessary to get the job done (exclude harming others)
- You communicate well in English – written and verbal
- You <3 helping your mates
Good to have:
- Proficient in other languages such as Mandarin or Japanese or Korean, etc.
- Experience in sales
- Experience as a travel consultant
- Experience in the luxury sector of any industry
- Extensive personal travel experiences
Benefits
- Enjoy the autonomy to craft unique and personalised travel experiences, unleashing your creativity and passion for travel.
- Gain access to an extensive network of industry partners, suppliers, and clients, enriching your professional connections and opportunities.
- Benefit from ongoing training and development programs to enhance your skills in itinerary planning, customer service, and sales strategies.
- Experience firsthand the destinations and services you recommend to clients, through familiarisation trips and travel discounts.
- Receive competitive commissions, and bonuses that reflect your contribution and success in creating unforgettable travel experiences.
- Thrive in a collaborative atmosphere where innovation is encouraged, and your contributions are valued.
- Enjoy flexible working arrangements that allow for a healthy work-life balance, including remote work options.
- Derive fulfilment from delivering high-quality, bespoke travel experiences that exceed client expectations.
- Expand your cultural understanding and global perspective by planning trips across diverse destinations.
Measurement of Success
- Consistent growth in sales figures
- Achieving or surpassing sales targets
- The excellence of travel itinerary designs
- The standard of customer service
Job information
- Job Type: Full time
- Office: Remote
- Hours: Flexible
Does the above excite you? Then we would love to hear from you!
p.s. This may not be for you, but you may know someone who would be a perfect fit. Send them this link. Thanks!
If you are up for some exciting times, you should Apply Here
Important – Kindly submit a writing sample describing your favourite city/country and why it is your favourite. Please keep the writing length to 1-page.